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About Front Porch

Our People and our process make all the difference. With over 20 years of residential real estate experience with single family, duplex, multi-family properties, and much more, we know the Madison and Dane County market like no other group.

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We started Front Porch Property Management in 2019.  We had been sending our clients to other Property Management firms and we kept hearing the same feedback that they didn't get the same level of service they received and appreciated from the Charlie Wills Team. We took a few months to understand our clients needs, reviewed the market to see if anyone was offering our level of service, and we knew we could provide superior service to to our setup at our firm.

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We aren't cheap but we also aren't the most expensive.  We are confident in what we offer and how we manage our client's properties, that we guarantee our results. 

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Our systems from the start of meeting with potential management clients through our systems and processes to market, application process and lease management for tenants, we make this process simple so that you the property/portfolio manager can spend more time doing what you love.  We use DoorLoop Portal Service to manage our clients properties, and so much more.

 

  • Superior property marketing on over 20 websites

  • Superior Tenant screening process and background checks

  • Superior maintenance team assembled to maintain the value and integrity of your investment!

  • Online portal to access payments, expenses and tax reporting for ease of reporting 

Services

  • Investments

  • Walk Through Inspection

    • Each property we walk through with our clients to analyze what will maximize the rent for each unit and the building and create a capital expense plan that maintains the value of the building​

    • We keep an extensive log of information on the home or building so that you have all of the records of each appliance, its age, how it is serviced on a routine schedule

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  • ​Available 7 days a week

    • Our team is able to handle tenant requests or owner request Mon-Friday from 8-5pm and on the weekend we have team coverage of all properties and maintenance requests that may come in.​

    • Emergency hours and requests are handled by after hours and emergency maintenance staff.

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  • Proven Rental Marketing Plan

    • Professional photos​

    • Virtual staging for vacant units

    • Online syndication to market each unit for lease to over 20 rental sites

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  • Superior Tenant Screening

    • Online for ease of new potential tenant​

    • Paid application with full background, criminal, financial and credit check completed for each tenant

    • No smoking allowed at any of our properties

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  • Management Services

    • Attending to daily telephone and email inquiries

    • Timely rent collection

    • A property manager available 7 days a week

    • Organizing keys for viewings, inspections and repairs 

    • Attending to payment of various property expenses

    • Collection of late rent through various legal means

    • Lease enforcement with tenants

    • Hand deliveries of notices to tenants, as necessary

    • Organizing maintenance repairs and quotes via DoorLoop

    • Administering rent through our account and software via DoorLoop

    • Filing evictions, if necessary and Attending court evictions, if necessary

    • Access invoices and profit and loss statements

    • Organizing utilities to be turned on and off when required

    • Conducting annual rent reviews to help keep up your investments value

    • Yearly visual inspections of the property to ensure lease compliance 

    • Processing notices to vacate or to renew a lease term

    • Liaison with insurance companies, when authorized​

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